Guarantee

Protecting your purchases

🏷️

Warranty Periods

Electronics 12-24 months
Computer Equipment 12-36 months
Clothing and Footwear 30 days - 6 months
✓

Warranty Conditions

  • Used as intended
  • No unauthorized repairs
  • Seals preserved
  • No mechanical damage
  • Warranty card available
🛠️

Your Rights for Defects

  • Free repair
  • Product replacement
  • Money refund
  • Price reduction
⏱️

Repair Timeframe

Maximum 45 days by law. If the deadline is violated, you can request a replacement or a refund.

🚫

Warranty Does Not Apply

Mechanical damage
Improper use
Liquid exposure
Unauthorized repair
Force majeure
Natural wear and tear
📝

How to File a Claim

1. Contact the seller

2. Describe the issue

3. Get the service address

4. Send the product

5. Receive the acceptance report

📞

Need Help?

In case of disputes:

info@lavero.store

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Subject: "Warranty Issue - Order #..."