Frequently Asked Questions

Quick answers to popular questions

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How to place an order?

1. Add the product to your cart

2. Enter your delivery details

3. Choose a payment method

4. Confirm your order

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Payment Methods

  • Bank cards
  • SBP
  • E-wallets
  • Cash on delivery*

*Depends on the seller

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Delivery

Digital products

Instantly via email

Physical products

СДЭК, Почта России, DPD

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Product Returns

You can return a product in good condition within 7 days, provided it has not been used and the packaging is intact.

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Security

✓ Secure payments
✓ Verified sellers
✓ Return guarantee
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Order Processing

Your order is processed immediately after payment. The seller ships the product within 1-3 business days.

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Customer Support

Email info@lavero.store
Phone {{ env.phones.support }}
Working Hours

24/7 support

Response Time

Up to 2 hours during business hours