PUBLIC OFFER AGREEMENT

Key Definitions

This document provides key terms and explanations used in the public agreement:

Marketplace, Website or Site — a complex of technical and software tools designed for the operation of the web resource at https://dexarmarket.ru. The Site belongs to the Owner and serves as a platform for organizing interaction between independent sellers and buyers. The Site Owner does not sell goods and services, but provides a space for posting listings and concluding transactions.
User — an individual who uses the site by registering and accepting the terms of this agreement.
Personal Account — the User's personal page, protected by individual registration data (login and password). The login can be an email address or mobile phone number used for authorization.
Credentials — a combination of a username (login) and password created during registration.
Buyer — a registered User who has placed an order through the site.
Administrator or Site Owner — the legal entity INT FIN LOGISTIK LLC, tax identification number (TIN) 9909697628.
Seller — individuals or legal entities, entrepreneurs offering goods and services on the resource. Sellers bear personal responsibility for the quality, safety and compliance of the product descriptions.
Site Content — the aggregate materials on the resource, including design, texts, graphics, video, audio recordings and other objects.
Product — physical and digital products, as well as services offered for sale through the site.
Digital Product — products distributed in electronic form, such as software, online course subscriptions, virtual assets, music tracks, e-books and similar types of products.
Order — a formalized application for the purchase of goods or services from the Buyer.
Service — special software integrated into the resource, enabling the use of the site's functionality.
Site Owner Products — informational and related services provided by the Site Owner.

1. General Provisions

1.1. This document establishes the procedure for using resources belonging to the Administrator, including the website, mobile versions and applications managed by the Administration.

1.2. The document is a binding agreement between the User and the Resource Owner.

1.3. This agreement and the product information posted on the site meet the definition of a public offer in accordance with Article 435 and Paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

1.4. The User agrees to the terms of the agreement automatically, starting from the first visit to the site, registration or placing an order without authorization, clicking the "Place Order", "Send Message" or "Buy" buttons.

1.5. The conclusion of the agreement by accepting the offer does not require the signatures of the parties and is recognized as valid in electronic form.

1.6. Use of the site implies agreement with the terms of the agreement, which comes into force immediately after the user expresses consent.

1.7. In case of disagreement with the terms, the User undertakes to immediately cease using the resource.

1.8. Additionally, the use of the site is regulated by the Personal Data Processing Policy.

1.9. Changes to the agreement may be made by the Owner without prior notice and become binding from the moment of publication of the changes.

1.10. During promotional campaigns, special conditions for placing orders, returning or exchanging goods may be established.

1.14. The offer is intended for all users of the resource, including legal entities and individual entrepreneurs.

2. Subject of the Agreement

2.1. The purpose of the agreement is to provide Users with the opportunity to purchase goods and services presented on the resource, as well as to use products provided by the Site Owner.

2.2. The agreement regulates the procedure for using the site and the functions provided by the Owner.

2.3. The document applies to all types of goods, services and products available on the site.

3. Terms of Sale of Goods and Services

3.1. Acceptance of Sales Terms

By placing orders through the marketplace, the User expresses full agreement with the terms of sale of goods and services defined in this agreement.

3.2. Conclusion of Contracts

A retail sales contract or a service agreement is concluded directly between the Seller and the Buyer. The Site Owner is not a party (seller) to the said contracts, but merely provides the information and technical infrastructure (marketplace) for their conclusion and execution. The fact of payment for the Goods through the Site does not mean the transfer of any obligations under the transaction to the Site Owner.

3.3. Consent to Contact Processing

The User consents to the use of their contact details (email address, phone number) by the site administration and the Seller, as well as by engaged third parties, to fulfill obligations to the Buyer, including sending advertising and other information.

3.4. Engagement of Third Parties

The User agrees to the possibility of the Seller engaging third parties to fulfill the purchase and sale agreement or provide services, while maintaining the Seller's responsibility for the fulfillment of obligations.

3.5. Rights and Obligations under Contracts

Rights and obligations under purchase and sale agreements arise directly with the Seller. The User acknowledges that the Site Owner acts as the marketplace operator and is not responsible for the actions of Sellers, the quality of goods, the Seller's legal basis for conducting transactions, and the actual fulfillment of obligations.

3.6. Site Owner Functions

The Site Owner provides informational and technical support: coordinates interaction between the Buyer and the Seller, transmits order information, and may assist in dispute resolution. Nevertheless, responsibility for the performance of the contract remains with the Seller.

3.7. Assignment of Seller's Rights

The Buyer is aware of and agrees to the Seller's right to assign or transfer their rights and obligations to third parties.

3.8. Application of Laws

Relations between the User and the Seller are governed by the provisions of the Federal Law "On Consumer Protection" (No. 2300-1 dated February 7, 1992) and the Civil Code of the Russian Federation.

3.10. Advertising Messages

The User consents to receiving advertising messages in accordance with the Federal Law "On Advertising".

4. Site Registration and User Personal Account

4.1. Registration Procedures

The User is offered to register on the site for full use of certain functions and services. Although registration is not required to place an order, it creates unique opportunities, including a Personal Account.

4.2. User Obligations during Registration

By registering, the User undertakes to provide accurate and up-to-date information when filling out the registration form. It is necessary to keep the data up to date.

4.3. User Identification

Any actions performed using an individual login and password are considered the actions of the User themselves, unless otherwise proven.

4.4. Confidentiality of Credentials

The User undertakes to keep the login and password provided during registration confidential. If you suspect a security breach, you must urgently inform the site administration by writing to info@dexarmarket.ru.

4.7. Data Confirmation

The Site Owner has the right to request confirmation of the provided information at any time.

4.11. Session Termination

The User is obliged to independently terminate work in the Personal Account ("Logout") when leaving the site to ensure account security.

5. Rights and Obligations of the Site Owner

5.1. Rights of the Site Owner

The Site Owner has the following powers:

Set restrictions on the use of the resource for all or individual groups of users.
Send Users information about innovations and changes on the site.
Change the supplier of goods and/or the delivery company without the prior consent of the Buyer.
Change the conditions of promotions unilaterally.
Restrict the actions of Users creating risks to the site's functionality.
Carry out technical work without notifying users.
Use statistics collected on the site for its own interests.
Change the list of goods and services, prices and conditions at any time.
Refuse service to Users suspected of unlawful actions.

5.2. Obligations of the Site Owner

The main obligation of the Site Owner is to provide Users with services provided for in paragraph 2.1 of this agreement.

6. Rights and Obligations of the User

6.1. User Obligations

The User undertakes to comply with a number of important obligations:

Review the text of the agreement before concluding a purchase and sale agreement or service agreement.
Adhere to ethical behavior when writing reviews and interacting with site staff.
Communicate politely and respectfully with employees and colleagues.
Not allow the distribution of profanity, rudeness and insults.
Not create obstacles to the normal operation of the site and its services.
Not engage in uploading viruses, malware and other dangerous files.
Not use prohibited automated programs for collecting information without the Administration's permission.
Not attempt to gain access to other people's credentials.
Legally use site content and avoid illegal copying of materials.
Register only on your own behalf and not impersonate other persons.
Pay for ordered goods and services in a timely manner in accordance with the agreement.
Use purchased goods exclusively for personal needs, not pursuing commercial purposes.
Protect the information security of the resource, refraining from attempts to hack or compromise the integrity of the site.

6.2. Prohibited User Actions

The User is strictly prohibited from:

Uploading and publishing content that is contrary to law, contains virus programs, false information or disparaging criticism.
Violating the rights of other users and causing harm to minors.
Any behavior that violates Russian legislation, including international law.

6.3. User Rights

The User has the right to refuse to receive advertising messages by using the appropriate tool on the site or by sending a request by email to info@dexarmarket.ru or by letter to the official address of the Site Owner.

6.4. Prohibited Goods for Sale on dexar.market

The following goods and services are prohibited from being sold on the dexar.market platform:

Weapons, ammunition, military equipment, spare parts, components and instruments thereto, explosives, detonation devices, all types of rocket fuel, as well as special materials and equipment for their production, special equipment of paramilitary organisations and regulatory documentation for their production and operation.
Rocket and space systems, military communication and control systems, and regulatory documentation for their production and operation.
Combat chemical agents, means of protection against them, and regulatory documentation for their production and use.
Results of research, design work, and fundamental research on the development of weapons and military equipment.
Services, works and materials related to military service and paramilitary activities.
Any weapons, including hunting, civilian and other, as well as components thereof, knives (except kitchen, penknife and office knives).
Radioactive substances and isotopes, uranium and other fissile materials and products made from them.
Radioactive material waste.
Precious and rare-earth metals, gemstones, as well as waste containing precious and rare-earth metals and gemstones.
X-ray equipment, instruments and equipment using radioactive substances and isotopes.
Poisons, narcotic drugs and psychotropic substances, their precursors.
Ethyl alcohol and alcoholic beverages.
Prescription medicines, as well as narcotic, psychotropic and alcohol-containing (with ethyl alcohol content above 25%) medicines and alcohol-based balsams.
Medicinal raw materials obtained from reindeer farming (velvet antlers and endocrine raw materials).
Tobacco products or vaping products.
Encryption equipment and regulatory documentation for its production and use.
Counterfeit currency.
Foreign currency and other currency valuables, coins and banknotes of the Russian Federation in circulation.
Radio-electronic and special technical means intended for covert collection of information, as well as high-frequency devices intended for transmitting and receiving radio waves above 8 GHz.
Materials and services that violate the privacy of personal life, encroach on the honour, dignity and business reputation of individuals and legal entities, or contain state, banking, commercial and other secrets.
State awards of the RF, RSFSR, USSR, and copies thereof.
Government identity documents, badges, passes, permits, certificates, travel documents and licences, as well as other documents granting rights or releasing from rights or obligations, and blanks for such documents.
Cultural heritage sites of the peoples of the Russian Federation, as well as archaeological heritage sites.
Human organs and tissues, as well as donor services.
Animals and plants listed in the Red Book of the Russian Federation and regional Red Books, parts and organs of such animals, as well as animals and plants protected by international treaties.
Hides and products made from hides of rare and endangered animal species.
Fishing nets, materials for their manufacture, manufacturing services, electric fishing rods and traps prohibited from sale in the Russian Federation.
Extremist materials, materials inciting mass riots, terrorist and extremist activities, participation in mass public events, incitement of ethnic and religious hatred.
Items bearing Nazi symbols or symbols of organisations banned in the Russian Federation.
Counterfeit or stolen goods or property.
Databases, including those containing personal data that may facilitate unauthorised mass mailings.
Materials transmitted exclusively in virtual form and not recorded on any physical medium (ideas, methods, principles, etc.).
Gaming equipment used for gambling, lottery equipment, online sports betting services, acceptance of payments for lottery tickets, and sale of virtual currency.
Vehicle documents, government licence plates for vehicles.
Goods whose circulation infringes the intellectual property rights of third parties (including patents, trademarks, copyrights, etc.).
Investment services, transactions with funds and cryptocurrencies, as well as goods and services whose purchase or use is guaranteed to generate earnings or profit.
Goods and services sold by multi-level network marketing organisations based on creating a network of independent distributors or sales agents.
Services and/or work of an intimate, erotic or sexual nature, as well as pornographic or erotic materials.
Goods or services whose use may be aimed at violating applicable legislation of the Russian Federation.
Non-existent goods or services, as well as goods or services with no consumer value.
Transcendental services and alternative medicine services.
Services for replacing licensed software or circumventing technical protection measures on phones, smartphones, laptops, navigators, personal computers, etc.
Other goods or services whose circulation is prohibited or restricted under Russian Federation legislation, or which may negatively affect the business reputation of international payment systems.
Injectable preparations and solutions, as well as substances used in their manufacture.
Services, works and materials related to the activities of occult organisations and sects.
Goods and services sold by companies organised as financial pyramids.
Antiques.
Dietary supplements. Sale of dietary supplements is permitted only through pharmacy institutions (pharmacies, pharmacy shops, pharmacy kiosks), specialised diet food shops, and grocery stores with dedicated departments.
Custom coursework and diploma papers.
Anonymous work (couriers for illegal deliveries, etc.).
Copies and replicas of original goods.

7. Exclusive Rights to Site Content

7.1. Intellectual Property Objects

All content available on the site, including:

design elements,
text materials,
graphics and images,
videos,
computer programs,
databases,
other materials —

is the object of exclusive copyright of the Site Owner and other rights holders.

7.2. Use of Content

The use of content is permitted only within the functional capabilities of the site. Any other use of site elements or posted content without prior permission from the owners is unacceptable.

7.3. Use for Personal Consumption

The User has the right to use site content for personal non-commercial use, provided that copyright designations, related rights, trademarks and other authorship notices are preserved.

8. Third-Party Sites and Content

8.1. Presence of Links to External Resources

The site may include hyperlinks to third-party resources on the Internet. These resources are not verified by the Site Owner for compliance with legal standards or other criteria. Accordingly, responsibility for the content and materials on third-party sites does not fall within the competence of the Site Owner.

8.2. Nature of Links

Links to third-party sites, as well as mentions of products, services or other commercial or non-commercial information present on the site, do not imply endorsement or recommendations from the Site Owner.

8.3. Citation Requirements

Any reproduction of site materials must include an active link to the source.

8.4. Intellectual Property

The logo, brand name, visual design and overall appearance of the site belong to the intellectual property rights of the Site Owner. Their use without direct explicit permission from the Owner is prohibited.

9. Liability of the Parties

9.1. General Liability

The site is an information technology resource that ensures the placement of information about goods and services, as well as the security of transactions. The Site Owner assumes responsibility for preventing the placement of prohibited goods on the resource, as well as for the quality and accuracy of information about goods and services presented on the platform.

9.2. Limitations of Liability

The Site Owner does not guarantee:

That the site meets the user's needs.
Constant availability, speed and absence of errors in the service.

9.3. Consequences of Information Use

All information and materials obtained through the site are used by the user at their own discretion and risk. The User is responsible for any negative consequences of using this information.

9.4. Participant Identification and Seller Control

The Buyer is identified based on the phone number and data provided through Telegram. Each Seller undergoes a complete identification procedure (onboarding), and their data is available to the Site Owner for use in the event of disputes. The Site Owner verifies and monitors the activities of Sellers on the platform.

9.5. Account Security

The User is independently responsible for maintaining the confidentiality of the access credentials used for their profile.

9.6. Seller Liability

The Seller bears full responsibility for the quality, safety and compliance of the products sold with the stated characteristics, as well as for losses caused by breach of obligations to the Buyer.

9.7. Site Owner Liability and Claims Settlement Procedure

The Site Owner is responsible for the accuracy of general information about the platform and its operation, and also takes all possible measures to prevent the posting of knowingly false information about goods, if it becomes aware of such information. At the same time, the Site Owner is not responsible for:

The compliance of the Seller's activities with legal requirements, the availability of necessary permits and licenses, as well as the correctness of calculation and payment of taxes by the Seller.

The Buyer agrees that claims regarding the quality, quantity, completeness of goods and services may be directed to both the Seller and the Site Administration.

9.8. Delivery Liability

Responsibility for the timing, conditions and quality of goods delivery is borne by transport companies and courier services. The Site Owner acts only as an information intermediary and is not responsible for the actions of delivery services.

9.9. User Liability to Third Parties

The User is personally responsible to third parties for their actions related to the use of the site.

9.10. Force Majeure

The operation of the site may be suspended in the event of unforeseen circumstances, accidents, equipment failures or third-party interference without prior notice.

9.11. Advertising Liability

Responsibility for the content of advertisements is borne by Sellers who post information about their goods and services. The Site Owner provides only a technical platform for posting information.

9.12. Natural Disasters and Extraordinary Events

Neither party is responsible for the failure to fulfill obligations caused by force majeure circumstances, such as natural disasters, wars or technological accidents.

10. Products and Purchase Procedure

10.1. Placing an Order

The order is placed by the Buyer in strict accordance with the procedure established on the site.

10.2. Responsibility for Incorrect Data

The Buyer assumes the risks of non-receipt of the order associated with erroneous or incomplete information provided when placing the order.

10.3. Preliminary Delivery Information

After the order is formed, the Buyer receives a notification about the approximate delivery date via email or phone number provided during registration.

10.4. Delivery Time Specification

Before delivery, a store employee will contact the Buyer by phone to clarify the exact delivery time.

10.5. Expected Delivery Time Clarification

The order manager notifies the Buyer of the planned date of transfer of the order to the delivery service via email or phone call.

10.6. Product Availability

The Seller does not guarantee the constant availability of the ordered product in stock at the time of order processing.

10.11. Legislative Framework for Deliveries

Delivery of goods is carried out in accordance with the laws of the Russian Federation and the Seller's country of origin.

10.12. Applicability of Russian Legislation

Physical goods are delivered to the buyer in accordance with the legislation of the Russian Federation.

11. Order Delivery

11.1. Delivery Methods and Terms

Delivery methods and estimated delivery times for goods are listed on the site. Actual terms may be clarified upon order confirmation by a call center employee or Seller representative.

11.2. Confirmation of Digital Product Delivery

The delivery of digital products is confirmed by sending an email to the address provided during registration with an attached digital file or code. Receipt of such an email signifies the fulfillment of the digital product delivery service.

A physical product is considered delivered at the moment of its actual transfer to the Buyer or their designated recipient in accordance with the chosen delivery conditions.

11.3. Delivery Territory

The territorial boundaries of delivery for goods offered by the Seller are published on the site.

11.4. Product Receipt

Upon delivery, the product is handed over to the Buyer or to a third party specified in the order.

11.5. Identity Verification

When delivering a prepaid order, the delivery service has the right to request identification to exclude the risk of fraud.

11.6. Transfer of Risk of Loss

The risk of accidental loss or damage to the product passes to the Buyer at the moment of direct transfer of the order.

11.7. Delivery Cost Calculation

The delivery cost is calculated individually for each order, taking into account weight, region and the chosen method of transportation.

11.8. Completion of Seller's Obligations

The Seller has fulfilled their obligations to transfer the product if the product is delivered to the Buyer by courier or picked up by the Buyer at a post office or other agreed location.

11.9. Product Inspection upon Receipt

Upon receiving the product, the Buyer has the right to visually assess its condition and, if necessary, conduct an inspection in the presence of the Seller's employee or courier.

11.10. Product Verification upon Receipt from Courier

The Buyer may inspect the received product and verify its compliance with the stated quantity, assortment and completeness.

11.11. Time Limits for Courier Delivery

Couriers have a limited time at the Buyer's address — a maximum of 20 minutes.

11.12. Product Certification

Products listed on the site comply with state standards (GOST) and technical specifications (TU), confirmed by certificates and other necessary documents.

12. Product Payment

12.1. Currency and Price Structure

The price of products listed on the site is expressed in Russian rubles and includes all tax deductions and mandatory fees.

12.2. Possible Pricing Errors

Occasionally, technical errors may occur on the site, leading to incorrect display of product prices or delivery costs. Upon discovering such errors, the Seller notifies the Buyer and clarifies the price, leaving the Buyer the choice to confirm the order at updated prices or cancel the transaction.

12.3. Price Changes

The Seller has the right to change product prices unilaterally. However, if the product has already been paid for by the Buyer, changing the price for that product is not permitted.

12.4. Payment Methods

Payment options available to the Buyer are listed on the site during the checkout process. The payment method is accepted based on the User's choice from available options.

12.6. Bank Card Payment Features

When paying for products using bank cards, the following rules apply:

Payments are made by the cardholder or a person with power of attorney.
Transaction authorization is processed through the banking organization.
The Seller has the right to request an identity document to confirm authority to use the card.
When paying by bank card on the site, the Buyer agrees to receive a cash receipt in electronic form by email.
Orders paid by card are verified by the Seller to prevent fraudulent activities.
Collection and storage of Buyers' bank card data is not performed by either the Site Owner or the Seller.

12.7. Discounts and Bonuses

The Seller has the right to assign discounts and introduce bonus programs. Types of discounts, procedures and conditions for accrual are established by the Seller and published on the site.

12.13. Cash Payment Limitations

Payment for products in cash is not available.

12.14. Refund Terms

The Buyer's requirements for a product refund are fulfilled within 10 days from the date of submission of the corresponding application.

13. Returns and Exchanges

13.1. General Return Rules

Digital products (provided in electronic form) are not subject to return under Russian legislation. Returns of physical products are carried out in accordance with the "Return Policy" section and applicable consumer protection laws.

13.2. Product Returns

The return or replacement of products presented on the site and eligible for return is carried out in accordance with this agreement and the legislation of the Russian Federation.

13.4. Promotional Sets

When purchasing a set of products on promotion with a discount, return or exchange is possible only as a complete set. Individual products from the set cannot be returned.

13.5. Delivery Cost Compensation

When returning a product of proper quality, the cost of delivering the product from the Buyer back to the Seller is borne by the Buyer, unless otherwise provided by law or established by the Seller. The Site Owner does not compensate such costs.

13.6. Claim Satisfaction Terms

Refund applications are satisfied within 10 days from the date of submission.

13.6.7. Documentation for Product Returns

When returning a product, the Buyer is obliged to provide the following documents:

A return application.
A copy of the payment receipt or check.
A copy of the acceptance certificate (inventory).

13.6.9. Refund Mechanism

The refund is made by returning the cost of the paid product. The refund method is specified in the return application.

14. Agreement Duration

14.1. Commencement and Termination

The agreement becomes effective from the moment of its acceptance by the User or Buyer and remains in effect until the acceptance of the public offer is revoked. Revocation of the offer results in immediate termination of the agreement.

14.2. Right to Revoke the Offer

The Site Owner has the right to revoke this offer in accordance with the procedure provided for in Article 436 of the Civil Code of the Russian Federation.

15. Dispute Resolution and Claims Settlement

15.1. Voluntary Dispute Resolution

In the event of disagreements between the User and the Site Owner related to the performance of the agreement, both parties are obliged to attempt to resolve the issue through mutual consultations and negotiations. A mandatory pre-trial dispute resolution procedure is established.

15.2. Claims Procedure

The claims review procedure includes the following stages:

The User, believing that their rights have been violated by the action or inaction of the Site Owner, sends a corresponding claim containing a description of the essence of the claim.
Within 25 business days from the receipt of the claim by the Site Owner, the latter is obliged to prepare a response and clarify their position.
If a compromise cannot be reached, the dispute is considered in court in accordance with paragraph 15.5 of the agreement.

15.3. Review of Claims

The Site Owner does not accept for review anonymous claims or complaints containing insufficient information to identify the claimant.

15.5. Judicial Dispute Resolution

If negotiations and the claims procedure do not lead to an agreement, the dispute is resolved in court at the location of the Site Owner.

16. Other Conditions

16.1. Agreement Effect

This document constitutes an official agreement between the User and the Site Owner regarding the use of the resource and supersedes all prior arrangements.

16.2. Consent to Terms

By continuing to use the site, the User expresses their consent to the terms of the agreement. Disagreement implies deletion of the personal account.

16.3. Applicable Law

Issues not regulated by the agreement are resolved in accordance with the legislation of Armenia.

16.4. Definition of the Term "Legislation"

The term "legislation" throughout the text of the agreement, unless otherwise specifically stated, refers to the laws of Armenia.

16.5. Free Services

Free services provided under the agreement do not imply the application of consumer protection legislation to the relationship between the User and the Seller.

16.6. Absent Relationships

No provisions of the agreement may be construed as establishing agency relationships, partnerships, joint ventures, employment relationships or other types of relationships not expressly provided for by the agreement.

16.7. Invalidity of Provisions

The recognition of one or more provisions of the agreement as invalid does not affect the legal force and applicability of the remaining provisions.

16.8. Response to Violations

Non-intervention by the Site Owner in the event of violations of agreements by Users does not prevent subsequent measures to protect the Owner's interests at a later date.